Careers at All-In-One

Computer Technician (Temporary)

Location: Glendale, CA, USA

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6011

SUMMARY OF RESPONSIBILITIES:
The Computer Technician is responsible for the installation, configuration, and maintenance of computer hardware, peripherals, and approved software applications. The technician supports hardware rollouts by preparing, imaging, configuring, and deploying devices according to company specifications. A key responsibility includes reconditioning returned or decommissioned equipment by inspecting, testing, repairing, cleaning, and preparing devices for redeployment or proper disposal.

DESCRIPTION OF ESSENTIAL DUTIES AND FUNCTIONS (each duty and function listed indicates % of time):

  • Performs software and hardware installations and configurations. – 50%
  • Reconditions/cleans/restores/preps returning equipment for re-deployment. – 30%
  • Perform repairs on all equipment deployed including servers, desktops, laptops and related peripherals. – 10%
  • Provides additional delivery and installation support to Office Technical Administrators as needed. – 10%

MARGINAL FUNCTIONS (each function listed indicates % of time):

  • Arrange for on-site repair of equipment under warrantee. – 5%
  • Performs Dell warrantee repair work. – 5%
  • Research optimum configurations for deployed systems. – 10%

REQUIRED QUALIFICATIONS:

  • 2-3 years’ experience in the field.
  • Strong knowledge and understanding of computer Hardware and peripherals including the ability to troubleshoot and repair computers.
  • Ability to test and troubleshoot new technology.
  • The qualified candidate must be very organized with documentation and filling.
  • Has knowledge of commonly used concepts, practices, and procedures in the field.
  • Ability to communicate with advanced level outside tech support.
  • Strong verbal and written communication are a plus.

SUPERVISION EXERCISED/ #OF STAFF: 
NONE

LANGUAGE/COMMUNICATION SKILLS (written & verbal):

  • Ability to communicate effectively in English via telephone and email as well as ability to document all work performed in the service management system is required.

COMPUTER/SYSTEM SKILLS REQUIREMENTS:

  • Strong knowledge and understanding of computer Hardware and peripherals including the ability to troubleshoot and repair computers.
  • Ability to test and troubleshoot new technology.

SKILLS REQUIREMENTS:

  • Need to be able to effectively manage projects, keep stakeholders apprised of progress and status. Ability to organize information and document all work performed.

CERTIFICATES, LICENSES, REGISTRATION REQUIREMENTS:

  • CompTIA A+ certification preferred
  • Dell Tier II certification is a plus

WORK ENVIRONMENT/ PHYSICAL OR MENTAL ABILITIES: 

The demands described here are representative of those that must be met by the employee to successfully perform the essential functions of the job with or without a reasonable accommodation.

MENTAL DEMANDS (list below indicates % of time):

  • Problem Solving:25%
  • Researching: 15%
  • Documentation: 10%
  • Communications – written: 20%
  • Communications – verbal: 30%

PHYSICAL DEMANDS (list below indicates % of time):

  • Stand: 40%
  • Sit: 60%
  • Squat: 5%
  • Walk: 20%
  • Bend: 5%
  • Repetitive Motion: 50%
  • Climb: 0%
  • Twist: 0%
  • Operate Equipment: 0%
  • Air and other public transportation Business Travel: 0%
  • Driving: 0%
  • Lifting (lbs): 30
    • Percentage of time Low Lifting: 20%
    • Percentage of time High Lifting: 5%
  • Carrying (lbs): 30
    • Percentage of time Carrying: 20%

Other Job Compensation: This position has no additional compensation.

Certifications/Licenses:

US Dollar

Computer/System Skills Requirements:

<p>We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records.</p> <p>For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</p> <p>The Know Your Rights poster is available here:<br><a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf" target="_blank" rel="nofollow">Know Your Rights</a></p> <p>The pay transparency policy is available here:<br><a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank" rel="nofollow">Pay Transparency</a></p> <p>If you believe, you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to accommodationrequest@ain1.com for assistance.<br><br>The Company participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.</p> <p><a href="https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf" target="_blank" rel="nofollow">E-Verify Poster</a></p> <p><strong>Vets/Disabled</strong></p>

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records.

The Know Your Rights poster is available here:  Know Your Rights Poster (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf)

The pay transparency policy is available here:  Pay Transparency Policy (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

If you believe, you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to accommodationrequest@ain1.com for assistance.

The Company participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

E-Verify Poster (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)

Benefits:

BENEFITS:

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required

Grade: NS 08

Pay Min: 22.1200

Pay Mid: 24.6900

Pay Max: 27.2600

Additional EEO:

Additional EEO 2:

Additional EEO 3:

Hours: Normal daytime business hours Monday through Friday

Time Zone: US/Pacific

Day 1: Monday

Day 2: Tuesday

Day 3: Wednesday

Day 4: Thursday

Day 5: Friday

Joining our global team

Joining our global team, you’ll become a member of the business community’s global partner for forward-thinking talent and resource-management solutions. The ActOne Group is the largest privately held, woman and minority-owned workforce management company in the United States, operates in over 30 countries, and services over 17,000 clients.

A career with The ActOne Group means you’re a part of something bigger. Your resume will be shared with the entire ActOne Group family, giving you exposure to opportunities in staffing, workforce solutions, and business services through brands like AppleOne, All-In-One, and more! We want to ensure you have every opportunity to be the best you can be in the position where you fit best.

Featured Awards

ActOne Group:

  • 2021 Silver Award Ecovadis Sustainable Corporation level
  • 2020 Bronze Award Ecovadis Sustainable Corporation level
  • 2020 Supplier of the Year – National Minority Supplier Development Council Inc. (NMSD)

Corporate Partners:

  • National Minority Supplier Development Council (NMSDC)
  • Women’s Business Enterprise National Council (WBENC)
  • National LGBT Chamber of Commerce (NGLCC)

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Privacy Policy

© Copyright 2023 All-In-One is an ActOne Group Company. All Rights Reserved.

The Company is proud to be an Equal Opportunity Employer. We believe in people, and we are committed to working with people of all backgrounds and connecting them with clients and companies who share our goals of diversity and inclusiveness. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.


If you believe, you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to accommodationrequest@ain1.com for assistance, or call our Human Resources at (800) 270-9120.

All In One, Inc. participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.