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SUMMARY OF RESPONSIBILITIES:
The Company is a proud supporter of Diversity, Equity and Inclusion, with strong core values driving Freedom to Innovate, Everything Matters, Excellence in Delivery, Time to Understand… and Real Love.

The Business Development Specialist Role entails strategic planning and management of sales programs in order to generate substantial new customer opportunities and to ensure sales programs are executed efficiently and effectively. The objective is to generate customer leads for selected markets by amplifying awareness of our candidates and services through sales program management and then motivating customer pull-through to our salesforce. This role heavily involves cross-functional communication with multiple departments, research and conceptualization, written communications and spreadsheet editing, and utilizing various software and channels to reach target audiences, often working closely with the wider sales team to connect generated leads to their sales pipeline. Your mission statement is to help us grow by connecting us faster with more viable customers.

DESCRIPTION OF ESSENTIAL DUTIES AND FUNCTIONS (each duty and function listed indicate % of time):

• Strategic Planning: Through collaborative project planning meetings and documenting project realization plans, using tools such as MS Teams Planner or Project, One Drive, and SharePoint (25%)
• Prospecting: Research and identify potential customers within target markets using various tools and databases for the purpose of creating customer lists. (10%)
• Innovation: Edit and layout content for the opportunity to improve customer-facing communications such as emails, recorded voicemails, and landing pages. Continuously review and refine sales processes related to CRM usage, lead management, and program execution to suggest ways to enhance overall efficiency and effectiveness. (5%)
• Deployment: Send relevant communications using various tools such as email, CRM, and Voice Drop software. Distribute leads in a timely manner to sales representatives with a quality level that motivates a connection between the customer and the company. Ensure that sales teams are properly supported with necessary materials and leads. (10%)
• Lead Qualification and Compliance: Assess the potential value of each lead based on the imminency of their needs, business profile, and decision-making authority. Ensure that sales-related programs and processes are compliant with company policies and industry regulations. Maintain detailed documentation of sales programs, contests, and CRM processes. (10%)
• CRM Data Management: Enrich our lead information within the company's CRM system by adding direct dial phone numbers, emails or other missing contact information, track enriched seed follow-up to maximize sales connects, and ensure that talent showcase profiles are appealing and meet minimum presentation standards through the use of strategic audits and field outreach. (5%)
• Data Analysis: Track lead generation performance metrics, create visual aids to present results and identify areas for improvement. Manage and track sales contests, ensuring that they are compliant with company policies and deliver a strong return on investment (ROI). Provide regular updates on contest performance and communicate results to leadership and the sales team. (10%)
• Marketing Liaison and Leadership Collaboration: Work closely with leaders, teammates, and the national sales team to create digital campaigns, drive staff participation, share lead insights, and ensure a smooth handoff process. Act as a point of contact between sales and marketing teams, ensuring that lead generation efforts align with sales goals. Provide feedback on marketing campaigns and ensure that sales teams are properly supported with necessary materials and leads. (25%)

SUPERVISION EXERCISED/ #OF STAFF:
None

LANGUAGE/COMMUNICATION SKILLS:
Advanced/Professional level required. The position requires verbal and written communication with all levels of the organization and external USA clients.

COMPUTER/SYSTEM SKILLS REQUIREMENTS:
Reliable internet bandwidth. Secluded work area. Office 365-Intermediate, MS Excel-Intermediate, MS Word-Intermediate, Canva or MS PowerPoint-Beginner. Beginner experience using MS Teams and MS Planner or Project is beneficial.

SKILLS REQUIREMENTS:

• High accountability traits: Self-motivated, positively responds to feedback, well organized, able to follow procedures, consistently meets deadlines and deliverables
• Achievement-driven: Works with a sense of determination to produce effective work results through teamwork, being forthcoming with questions and ideas, and having the flexibility to re-prioritize tasks to meet milestones
• Strong communication skills: Excellent and accurate verbal and written communication, including the ability to edit customer-facing emails promoting company services.
• Sales acumen: Understanding of a sales process, decision maker nuances, customer service practices, lead qualification, and persuasion tactics
• Research abilities: Proficiency in researching KPIs, customers and competitors, and industry-specific trends.
• CRM proficiency: Experience using CRM software to manage lead information and track progress.
• Digital literacy: Proficiency with computer peripherals and online platforms. This includes weekly use of cloud-based tools such as search engines, AI chatbots, Office 365, and MS Teams.

CERTIFICATES, LICENSES, REGISTRATION REQUIREMENTS:
Based on professional work experience

WORK ENVIRONMENT/ PHYSICAL OR MENTAL ABILITIES:
The demands described here are representative of those that must be met by the employee to successfully perform the essential functions of the job with or without a reasonable accommodation.

MENTAL DEMANDS (list below indicates % of time):

• Typing and Mouse (40%)
• Webcam and Telephone (30%)
• Reading and Editing (30%)
• Multitasking (60%)
• Work Remotely (95%)

PHYSICAL DEMANDS (list below indicates % of time):

• Stand: up to 10%
• Sit: up to 90%
• Squat: 0%
• Walk: 5%
• Bend: 0%
• Repetitive Motion: 40% (typing and mouse)
• Climb: 0%
• Twist: 0%
• Operate Equipment: 0%
• Air and other public transportation Business Travel: up to 5%
• Driving: 5% up to 75 miles one-way
• Lifting (lbs): 5-20 lbs,
• Percentage of time Low Lifting: 0%
• Percentage of time High Lifting: 0%
• Carrying (lbs): 5-20 lbs,
• Percentage of time Carrying: 0%,
• Percentage of time Carrying: 0%

 

Other Job Compensation: This position is bonus eligible.

Certifications/Licenses:

US Dollar

Computer/System Skills Requirements:

<p>We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records.</p> <p>For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</p> <p>The Know Your Rights poster is available here:<br><a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf" target="_blank" rel="nofollow">Know Your Rights</a></p> <p>The pay transparency policy is available here:<br><a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank" rel="nofollow">Pay Transparency</a></p> <p>If you believe, you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to accommodationrequest@ain1.com for assistance.<br><br>The Company participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.</p> <p><a href="https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf" target="_blank" rel="nofollow">E-Verify Poster</a></p> <p><strong>EEO/AA Employer/Vets/Disabled</strong></p>

We are proud to be an Equal Opportunity Employer. We believe in people, and we are committed to working with people of all backgrounds and connecting them with clients and companies who share our goals of diversity and inclusiveness. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records.

The Know Your Rights poster is available here:  Know Your Rights Poster (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf)

The pay transparency policy is available here:  Pay Transparency Policy (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

If you believe, you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to accommodationrequest@ain1.com for assistance.

The Company participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

E-Verify Poster (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)

Benefits:

BENEFITS:

We are very excited to offer an array of benefit programs for our employees.

Internal staff hires working 30 or more hours per week will be offered robust plans including medical, dental, vision, life insurance, accident, LTD, pet discount coverage, legal coverage, identity theft, discount perks, and credit union. Most plans include a generous employer contribution in addition to the employee’s contribution.

Eligible employees can enroll with an effective date the first of the month following 60 days of employment. A minimum of 6 paid sick days are offered per year unless part time or covered under a local ordinance that requires a greater number of paid sick days. Paid time off accrues immediately at 2 hours per semi-monthly pay period for full time employees, and a prorated amount for part time employees based on the percentage of a 40 hour work week worked. Accrual increases with tenure at certain anniversary dates. The Company offers 11 paid holidays.

The Company also offers a 401k program with an employer match, with employee contributions beginning the month following enrollment.

Grade: NS 11

Pay Min:

Pay Mid:

Pay Max:

Additional EEO:

Additional EEO 2:

Additional EEO 3:

Hours: Normal daytime business hours Monday through Friday

Time Zone: US/Pacific

Day 1: Monday

Day 2: Tuesday

Day 3: Wednesday

Day 4: Thursday

Day 5: Friday