5301

SUMMARY OF RESPONSIBILITIES:
The Company is a proud supporter of Diversity, Equity and Inclusion, with strong core values driving Freedom to Innovate, Everything Matters, Excellence in Delivery, Time to Understand, and Real Love. This role focuses on the management and ongoing enhancement of learning and performance programs and technology. The Senior Manager gets to collaborate closely with executive, technical, operational, and learning teams to drive the enterprise learning roadmap. This role is for someone who is passionate and determined to achieve elevated levels of employee productivity and engagement through continuous resources and process improvement. Additionally, the Senior Manager may supervise staff and manage relationships with vendors. The company has a roadmap that includes implementing a performance management platform in the next 18 months.

DESCRIPTION OF ESSENTIAL DUTIES AND FUNCTIONS (each duty and function listed indicates % of time):

• Function as a subject matter expert in the core Admin, Manager, User, Instructor functions of learning and performance platforms, which is currently Saba. (on going)
• Establish and maintain an in-depth understanding of our performance programs such as onboarding, compensation, job descriptions, competencies, career paths, rewards and recognition. (20%)
• Support the EVP of Sales Enablement in maintaining and editing current source versions of end-user performance program procedures, policies and job aids using MS Word, MS Excel, Adobe PDF, and Canva as needed. (2%)
• Research and suggest new features and future solutions to continuously enhance the alignment of our programs to our users resources and technology used, then present options in brainstorming meetings. (10%)
• Outline detailed roadmaps for staff to use towards project management and deployment of new solutions to end users. (5%)
• Within the Saba platform, direct others and assist with configuring seamless functionality and accuracy of our core programs using your knowledge of best practices in building Curricula and Certifications with blended and sequenced elements such as ILT Events, SCORM content, observation checklists, surveys, tests, notifications, auto-enrollment rules, reporting dashboards, and security roles. (40%)
• Create reporting and dashboards for the team to stay connected to results and issues resolution, including monthly presentations of various program statuses. Establish and monitor metrics to drive continuous utilization and improvement. (20%)
• Ensure bi-annual auditing of content, users, and security roles. (3%)
• Ensure record keeping and reliability of vendor SLA performance. (as needed)

REQUIRED QUALIFICATIONS:

• LMS proficiency: Must have 2+ years of experience using LMS software to import and configure users from multiple states, departments, and security roles.
• Learning and Development concepts proficiency: Must have 4+ years of experience managing and improving dynamic adult learning &/or performance programs such as onboarding curriculums, career path related learning programs, skills or competency models, performance reviews, or development plans.
• Analytical proficiency: Must have experience creating and being accountable for curating reports, analyzing performance, and presenting on results of programs.
• High accountability traits: Self-motivated, positively responds to feedback, well organized, able to follow procedures, flexibility to re-prioritize tasks to communicate updates to stakeholders daily, consistently meets deadlines and deliverables.
• Solution-driven: Works with a sense of determination to find end-user solutions and procedures for an optimal outcome, being forthcoming with questions and ideas, systematically can test multiple possibilities and track features as a means to narrow down options to the most productive one.
• Continuous Learning & Research adept: Comfortable staying focused and detailed while digesting learning courses and systems SOPs on a monthly basis.
• Digital literacy: Proficiency with computer peripherals and online platforms. This includes weekly use of cloud-based tools such as an LMS, Office 365, AI Assistants/Co Pilots, and MS Teams. Working with SCORM files and Adobe RISE are preferred.

SUPERVISION EXERCISED/ #OF STAFF:
0-3

LANGUAGE/COMMUNICATION SKILLS (written & verbal):
Excellent and accurate verbal and written communication, including the ability to create instructions for others to follow. The position requires daily chat and webcam communication with all levels of the organization.

CERTIFICATES, LICENSES, REGISTRATION REQUIREMENTS:
Based on professional work experience

WORK ENVIRONMENT/ PHYSICAL OR MENTAL ABILITIES:
The demands described here are representative of those that must be met by the employee to successfully perform the essential functions of the job with or without reasonable accommodation.

MENTAL DEMANDS (list below indicates % of time):

• Typing and Mouse (33%)
• Webcam and Telephone (33%)
• Reading and Watching (33%)
• Multitasking (40%)
• Work Remotely (95%)

PHYSICAL DEMANDS (list below indicates % of time):

• Stand: up to 10%
• Sit: up to 90%
• Squat: 0%
• Walk: 5%
• Bend: 0%
• Repetitive Motion: 40% (typing and mouse)
• Climb: 0%
• Twist: 0%
• Operate Equipment: 0%
• Air and other public transportation Business Travel: up to 5%
• Driving: up to 75 miles one-way, Percentage of time High Lifting: up to 5%
• Lifting (lbs): 5-20 lbs
• Percentage of time Low Lifting: 0%
• Percentage of time High Lifting: 0%
• Carrying (lbs): 5-20 lbs
• Percentage of time Carrying: 0%
• Percentage of time Carrying: 0%

Other Job Compensation: This position is bonus eligible.

Certifications/Licenses:

US Dollar

Computer/System Skills Requirements:

<p>We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records.</p> <p>For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</p> <p>The Know Your Rights poster is available here:<br><a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf" target="_blank" rel="nofollow">Know Your Rights</a></p> <p>The pay transparency policy is available here:<br><a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank" rel="nofollow">Pay Transparency</a></p> <p>If you believe, you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to accommodationrequest@ain1.com for assistance.<br><br>The Company participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.</p> <p><a href="https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf" target="_blank" rel="nofollow">E-Verify Poster</a></p> <p><strong>EEO/AA Employer/Vets/Disabled</strong></p>

We are proud to be an Equal Opportunity Employer. We believe in people, and we are committed to working with people of all backgrounds and connecting them with clients and companies who share our goals of diversity and inclusiveness. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records.

The Know Your Rights poster is available here:  Know Your Rights Poster (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf)

The pay transparency policy is available here:  Pay Transparency Policy (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

If you believe, you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to accommodationrequest@ain1.com for assistance.

The Company participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

E-Verify Poster (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)

Benefits:

BENEFITS:

We are very excited to offer an array of benefit programs for our employees.

Internal staff hires working 30 or more hours per week will be offered robust plans including medical, dental, vision, life insurance, accident, LTD, pet discount coverage, legal coverage, identity theft, discount perks, and credit union. Most plans include a generous employer contribution in addition to the employee’s contribution.

Eligible employees can enroll with an effective date the first of the month following 60 days of employment. A minimum of 6 paid sick days are offered per year unless part time or covered under a local ordinance that requires a greater number of paid sick days. Paid time off accrues immediately at 2 hours per semi-monthly pay period for full time employees, and a prorated amount for part time employees based on the percentage of a 40 hour work week worked. Accrual increases with tenure at certain anniversary dates. The Company offers 11 paid holidays.

The Company also offers a 401k program with an employer match, with employee contributions beginning the month following enrollment.

Grade: NS 11

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Pay Max:

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Hours: Normal daytime business hours Monday through Friday

Time Zone: US/Pacific

Day 1: Monday

Day 2: Tuesday

Day 3: Wednesday

Day 4: Thursday

Day 5: Friday